BAJ Rider App · Ride Bidding
Ride Bidding in New Zealand. You suggest the fare.
Request an eligible rideshare journey in the BAJ Rider App, enter a fare you are comfortable offering, and review responses from available drivers. Drivers can accept or counteroffer — you decide whether to confirm.
- Suggest your fare
- Compare driver offers
- Confirm in the app
Requests depend on eligible drivers and regional availability. A suggested fare is not a guaranteed price or accepted booking.
What is BAJ Ride Bidding?
Offer a fare, receive driver responses, choose whether to book.
BAJ Ride Bidding is an app-based transport booking method in New Zealand. Instead of accepting a fare without negotiation, passengers enter a pickup and drop-off location and propose an amount for an eligible journey. Available drivers can accept the offer or suggest a different fare. The passenger reviews the options and confirms only if they want to proceed.
BAJ connects passengers with independent drivers and transport operators. Ride Bidding is a booking workflow, not a promise of the cheapest fare or immediate driver availability. Other BAJ app options, including taxi and outstation travel, can follow different pricing and confirmation rules.
Inside the BAJ Rider App
Your fare. Their response. Your call.
- 01You proposeSuggest a fare in the app
- 02Drivers respondAccept or submit counteroffers
- 03You chooseConfirm an available offer
How BAJ works
Four simple steps to request your ride.
Ride bidding is designed for passengers who want to suggest a fare rather than automatically accept an upfront offer.
Enter your trip
Choose your pickup and drop-off locations in the BAJ Rider App. Select the Ride Bidding service when available.
Suggest your fare
Enter an amount for the journey. The proposed fare is a starting offer, not a confirmed price.
Review responses
Eligible drivers may accept, decline or counteroffer. Compare the information and price displayed.
Choose & confirm
Select an offer that suits you and follow the app's confirmation steps. Check driver and pickup details.
A clearer way to understand bidding
Compare an offer before accepting it.
Your proposed price starts the request. It does not force a driver to accept, and you can decide whether a counteroffer suits you.
Propose an amount
Enter a realistic amount for the pickup, destination and trip requirements. This is your starting offer.
Review any response
An available driver may accept that amount, decline the request or propose a different fare.
Confirm with confidence
Check the accepted amount, any disclosed fees, vehicle information and pickup details before confirming.
Choose the right booking option
Choose the right way to book your ride.
BAJ supports different booking workflows in the same app. Ride Bidding describes a fare-offer process; a taxi or Comfort vehicle category may also be eligible for appropriate bidding trips. Select the service that suits your journey.
Negotiate an eligible ride
You suggest a fare; available drivers may respond with an acceptance or a counteroffer.
How bidding works →Book an eligible taxi
Choose a taxi or Comfort category for the applicable taxi booking service. Some eligible taxi-category vehicles may also receive Ride Bidding requests.
Taxi booking details ↗Longer city-to-city journeys
Use the dedicated outstation option for eligible longer journeys, rather than assuming an instant ride bid covers intercity transport.
Outstation travel ↗Before you confirm
Know the booking details—not just the fare.
A useful ride is about more than agreeing on a number. Check the full booking terms in the BAJ app and choose a suitable vehicle.
Fare and extra charges
Review any service charges, tolls or airport access fees disclosed for the selected journey before accepting the final offer.
Vehicle and driver
Check the displayed driver and vehicle details, pickup location and booking status. Availability depends on region and service type.
Support and receipts
Keep your booking reference. BAJ's Help Centre explains receipts, cancellations and how to report a trip-related concern.
Exploring transport options across Aotearoa
Ride Bidding and local transport in New Zealand.
BAJ is building an expanding network. Check the Rider App for the service categories and available drivers at your location.
AucklandAuckland
Trips around the city, suburbs and airport area where eligible vehicles are available.
Explore Auckland transportChristchurchChristchurch
Local travel, taxi requests and connections around Christchurch and Canterbury.
Explore Christchurch transport
QueenstownQueenstown
Transport for residents and visitors exploring Queenstown and nearby destinations.
Explore Queenstown transportBook rides through the BAJ app
Make the next move from your phone.
Ride Bidding, taxi booking and outstation travel are accessed through the BAJ Rider App. Use the correct option for your journey, check the fare conditions and confirm when an eligible driver accepts.
Scan for the BAJ Rider AppCommon questions
BAJ Ride Bidding FAQs.
Practical answers about bids, driver responses, pricing and New Zealand availability. For booking-specific help, visit the full Help Centre.
Can taxi or Comfort vehicles accept Ride Bidding requests?
Some eligible Comfort or taxi-category vehicles may receive appropriate Ride Bidding requests. Ride Bidding describes the fare-offer process; vehicle and taxi categories describe the available service or vehicle type. What is offered depends on BAJ's category rules and the app.
Does submitting a bid reserve a driver?
No. A fare suggestion is a request. The booking is confirmed only when the necessary offer acceptance and app confirmation steps are completed.
Do I need to pay more if a driver counteroffers?
A counteroffer is a proposed alternative, not an automatic charge. Review the total shown and accept only if the price and conditions suit your trip.
What is BAJ Ride Bidding?
BAJ Ride Bidding is a transport marketplace feature that lets passengers propose a fare for an eligible journey. Available drivers may accept the offer or suggest a different amount. Passengers decide whether to accept an available offer.
Can I negotiate the fare with a BAJ driver?
Yes, for eligible Ride Bidding requests. You suggest an initial fare, and an available driver may accept it or send a counteroffer. Any applicable fees should be reviewed before you confirm the booking.
Is BAJ the same as Uber, a taxi service or an ordinary fixed-fare app?
BAJ Ride Bidding uses a passenger offer and driver response process rather than treating every ride as an automatically fixed fare. BAJ also provides separate taxi and long-distance booking options, each with its own pricing and confirmation arrangements.
Can multiple drivers respond to one ride request?
Where several eligible drivers are available, multiple drivers may respond. The offers and details you can compare depend on your location, the app version and the service selected.
Does BAJ guarantee the lowest price or no surge pricing?
No. A bid is an offer, not a guarantee of the cheapest ride. Drivers may counteroffer or decline, and additional disclosed charges may apply. Compare the final accepted fare and booking conditions before proceeding.
Can I use Ride Bidding for an airport transfer or a scheduled trip?
Available booking options depend on your journey and app. Taxi transfers, scheduled trips and Outstation Travel have separate workflows. For a future pickup or airport booking, use the appropriate service in the app rather than assuming Ride Bidding is available.
Is BAJ Ride Bidding available in every New Zealand city?
Not necessarily. BAJ is expanding its network, and active driver coverage differs by city, suburb, time and service type. Open the app with your pickup location to check current availability.
Are BAJ drivers and vehicles provided by BAJ?
BAJ is a marketplace connecting passengers with eligible independent drivers and transport operators. Drivers and vehicles providing passenger services must meet the applicable New Zealand transport requirements for their service.
What happens if no driver accepts my proposed fare?
You may submit another offer, change your suggested amount or consider another available BAJ transport category. A submitted ride request is not guaranteed until the booking is accepted and confirmed.
Where can I learn about cancellations, GST receipts and ride support?
Find detailed guidance in the BAJ Help Centre. Refunds, cancellation charges and GST receipt information depend on the applicable booking and payment arrangement. See Ride Bidding help or Payments and GST help.
BAJ Technologies Limited · New Zealand transport and tourism marketplace · Driver availability and booking conditions vary by location and service.