BAJ is a New Zealand transport and tourism marketplace operated by BAJ Technologies Limited. It connects passengers and travellers with independent drivers, taxi operators, transport businesses and tourism providers. BAJ also provides booking and marketplace technology.

BAJ is a marketplace, not a conventional taxi fleet. It helps people discover transport and tourism services and arrange bookings with participating service providers. Its travel marketplace includes tours and activities, while accommodation services are being developed.

Depending on the location and available providers, BAJ offers Ride Bidding, taxi booking, airport transfers, scheduled rides, longer-distance journeys, group transport and New Zealand tours and experiences. See the individual service and help pages for booking details.

Yes. BAJ is intended for both New Zealand residents and international visitors seeking transport or travel experiences. Availability, booking conditions, payment choices and pickup details depend on the selected service and provider.

BAJ is focused on Auckland, Christchurch and Queenstown and is expanding to other areas. Not every ride category, activity or supplier is available in every destination. Check the relevant booking page or app for current choices.

No. Many services are supplied by independent drivers, taxi and transport companies, tour operators or other participating businesses. The relevant booking page and confirmation should identify the provider or the party responsible for delivering the service.

Submitting a ride request does not automatically reserve a driver; confirmation depends on an eligible driver or operator accepting it. Tours and activities follow the confirmation conditions shown with their product. Always check your final booking status and confirmation details.

BAJ supports enquiries from suitable tourism and transport businesses. Tour and activity suppliers can explore listing and booking options, and eligible transport operators can use approved dispatch features. Direct accommodation listings and some third-party referral integrations are being developed. See Business Partner Help and Trip Operator Network Help.

Open the help category for your service and keep your booking reference available. For fares, receipts and refunds, visit Payments, GST & Refunds. Your booking-specific conditions and applicable New Zealand consumer rights govern cancellations and refunds; you can also review the BAJ Cancellation & Refund Policy.