BAJ is developing accommodation discovery for New Zealand hotels, motels, lodges and other stays. Learn the difference between a direct property listing, a booking completed with a third-party provider and a referral to a hotel’s own website.
Discovering Accommodation
What accommodation will BAJ list in New Zealand?
BAJ is developing a marketplace for suitable hotels, motels, serviced apartments, lodges, holiday stays and other eligible properties. The range of available properties will depend on approved supplier listings and authorised integrations.
Can I search by destination or travel date?
Destination and date-based property discovery is part of BAJ’s accommodation development. The exact search options, live prices and availability will depend on the services enabled when the accommodation section launches.
Will BAJ display live room prices and availability?
Where an approved direct connection or provider integration supports them, prices and availability may be shown. Room rates can change and should always be confirmed during the actual reservation process.
Will BAJ show nearby hotels on tour and destination pages?
BAJ plans to recommend relevant places to stay alongside destination information and nearby tours. Inclusion will depend on the location, suitability and listing quality; it is not a promise of Google Search placement.
Direct, Referral and Third-Party Bookings
Can I complete a hotel booking directly with BAJ?
Direct BAJ accommodation bookings are being developed. The booking path will depend on the selected property and the functionality that is available when the service launches.
Can I book directly on a hotel’s official website?
Selected BAJ accommodation partners may offer a link to their official reservation website. If you follow that link, the hotel handles the reservation and payment under its own booking conditions.
Will Booking.com or other providers appear on BAJ?
BAJ is exploring authorised accommodation integrations, including third-party travel platforms. An individual provider’s rooms, prices or API features should be considered available only after that integration is approved and operational.
How do I know which website handles my reservation?
Look at the website and company that collects your booking details or payment and sends your confirmation. For an external reservation, check that provider’s terms and customer service information before completing the booking.
Payments, Cancellations and Support
Who takes payment for an accommodation booking?
The organisation that processes the reservation will explain the payment method and charges. External bookings are ordinarily handled by the hotel or third-party provider; direct BAJ payment terms will be shown if direct bookings become available.
How do I change or cancel a hotel reservation?
Check the booking confirmation and the cancellation policy shown at checkout. For a third-party or hotel-direct booking, contact the provider that completed the reservation.
Why might the price change after clicking a property?
Hotel rates can vary by date, guest count, room type, included meals, taxes and live inventory. The final price is the amount confirmed by the provider at checkout, subject to the applicable booking terms.
Who provides a hotel invoice or receipt?
For bookings completed externally, obtain your reservation receipt or invoice from the hotel or booking provider. Any future BAJ-managed reservation will show its own applicable receipt arrangements.
Accommodation Partners
Can a New Zealand hotel list directly on BAJ?
BAJ welcomes enquiries from eligible New Zealand accommodation businesses interested in direct listing or referral partnerships. Onboarding options and supported management tools depend on the current development phase.
Will BAJ support calendar synchronisation?
BAJ is exploring iCal and other availability integrations for suitable partners. iCal normally exchanges blocked dates on an interval; it should not be treated as guaranteed instantaneous inventory or live pricing.
Will joining BAJ guarantee Google rankings for my property?
No. BAJ can select relevant properties for its own destination guides or recommendation sections, but it cannot promise a position in Google Search, Google Maps or another third-party service.
Need assistance with a particular booking? Use the support option shown in your BAJ app or the official BAJ website, and have your booking reference ready.
BAJ Technologies Limited · New Zealand · Updated October 2026